• Team Lead - Encinitas

    Location Name
    Encinitas
    Job Location
    CA-Encinitas
  • About us

    Philz Coffee attracts people who are passionate - about life, about others, about the communities they live and work in, and about coffee! Our core values guide Philz Coffee's purpose: We exist to better people's day, and we do this by providing exceptional service one customer at a time. We care about quality, and we hire great people and empower them to do their best.

     

    If you're just looking for a job, this may not be the place for you. We want people to work here because they truly want to be part of the Philz Phamily and are excited about bettering people's day. 

     
    Philz Coffee offers great pay for great people, paid time off, health and wellness benefits for all, great training and growth opportunities, generous discounts on all Philz Coffee products, and a company culture where you can be your best self, work collaboratively, and have a lot of fun!

    What you'll be doing

    Our Team Leads fulfill our mission to better people’s days by developing a strong, supportive team and helping everyone flourish. They motivate and inspire, set the bar for superior service and quality, and create a welcoming environment. Team Leads ensure that our community—team members and customers alike—always have an exceptional Philz experience.

     

    • Play to your team’s strengths by putting the right people in the right places at the right times.
    • Develop strong relationships with customers and the local community.
    • Always be looking for ways to improve the Philz experience.
    • Assess the performance of your team members, including service and drink quality.
    • Lead by example and consistently demonstrate what it means to be a great team player.
    • Inspire, encourage and engage your team with positive support and excellent communication.
    • Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
    • Proactively give feedback to help your team thrive.
    • Communicate performance of team members to Store Leaders and other Team Leads to ensure consistency.
    • Support promotions and new hires through in-store training.
    • Help your Store Leader in executing operations and administrative duties.

    What you'll need to succeed

    • A passion for learning and growing.
    • The ability to take feedback to heart and put it into practice.
    • A knack for leadership and a desire to motivate, train and develop team members.
    • Excellent interpersonal skills, including patience, empathy, problem-solving and flexibility.
    • A strong work ethic and ability to jump in feet first.
    • Commitment to the Philz vision, mission, core values, and community.
    • A flexible schedule with the ability to work a minimum of 32 hours per week, including weekends and holidays.

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