• Roasting Quality Technician

    Location Name
    Roasting Plant
    Job Location
  • What you'll be doing

    Under the direction of the Roasting Operations Manager, this role provides technical support for the roasting department to ensure amazing and consistent coffee. This position will be responsible for facilitating sensory analysis, receiving and handling green coffee, assisting with daily roasting, and performing tests related to packaging standards.


    Key Responsibilities and Accountabilities:

    • Gathers and maintains a library of roasted coffee samples.
    • Sets up and breaks down sensory analysis experiments and tests in support of roasting team.
    • Receives green coffee onto production floor.
    • Provides support to the roasting staff when needed including: green loading, machine operation, and maintenance.
    • Roasts samples of all incoming green coffee for analysis to validate roast profile with Roasting Operations Manager.
    • Measures and records DO2 Levels in packaged coffee on the production lines throughout the day.
    • Escalates discrepancies to the production and packaging teams and ensures corrective action has been taken by following up with further testing and analysis.
    • Operates test and diagnostic equipment including Color Track, Agtron, Refractometer, Oxygen  Analyzer, etc.
    • Performs preventive maintenance on test and diagnostic equipment.
    • Other projects as assigned.

    What you'll need to succeed

    • 2 years experience in specialty coffee.
    • 1-2 years experience as a production roaster is a plus.
    • Passion for coffee and the desire to learn about roasting, buying, and quality control.
    • Must be flexible to schedule changes in order to meet production demands for a growing and dynamic company.
    • Strong attention to detail while completing repetitive tasks.
    • Team oriented, possess a strong work ethic, and maintains composure. Ability to think quickly.
    • Highly developed organization and follow-up skills, with the ability to manage multiple tasks simultaneously
    • Ability to self prioritize workload and solve complex problems using judgment with minimal direct supervision.
    • Experience with Microsoft Suite, Google Docs, Gmail, NetSuite is a plus.
    • Strong command of the English language; verbal, written, and reading comprehension.
    • ServSafe Food Handler Certified.
    • Experienced forklift operator preferred (training and certification can be provided).


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